For Incident & Problem Managers
Sentinel IPM replaces scattered documents and ad-hoc updates with guided incident reports, structured RCA methods, approved communications and operational KPIs your leadership team can trust.
Live workspace snapshot
Mean time to restore
1h 30m
SLA compliance
100%
RCA completion
50%
Time to first notice
23m
Figures shown are from the seeded demo workspace so you can explore every flow immediately after signing in.
Six connected areas covering the full lifecycle from detection to problem closure.
Guided templates, auto-categorisation, rearrangeable report sections, collaborative editing and a full version timeline.
Structured 5 Whys, Fishbone and Fault Tree workspaces with corrective actions, owners and incident linking.
Approved templates, audience mapping, multi-channel delivery states and notification performance metrics.
MTTR, SLA compliance, recurrence, RCA completion and notification speed with drill-downs and exports.
Searchable runbooks and process articles suggested alongside the incident you are working on.
Role-based access, SSO and MFA posture, and connector setup states for ITSM, monitoring and messaging tools.