Sentinel IPMSign in

For Incident & Problem Managers

One governed workspace for incidents, root cause and stakeholder communication.

Sentinel IPM replaces scattered documents and ad-hoc updates with guided incident reports, structured RCA methods, approved communications and operational KPIs your leadership team can trust.

  • Role-based access and audit trail
  • ITIL-aligned report templates
  • Accessible, responsive interface
  • Connector-ready for ITSM & messaging

Live workspace snapshot

Mean time to restore

1h 30m

SLA compliance

100%

RCA completion

50%

Time to first notice

23m

Figures shown are from the seeded demo workspace so you can explore every flow immediately after signing in.

Everything the practice needs

Six connected areas covering the full lifecycle from detection to problem closure.

Incident Report Builder

Guided templates, auto-categorisation, rearrangeable report sections, collaborative editing and a full version timeline.

RCA Generator

Structured 5 Whys, Fishbone and Fault Tree workspaces with corrective actions, owners and incident linking.

Communication Hub

Approved templates, audience mapping, multi-channel delivery states and notification performance metrics.

KPI Dashboards

MTTR, SLA compliance, recurrence, RCA completion and notification speed with drill-downs and exports.

Knowledge Base

Searchable runbooks and process articles suggested alongside the incident you are working on.

Governance & Access

Role-based access, SSO and MFA posture, and connector setup states for ITSM, monitoring and messaging tools.